Issue one-time compensation discount codes directly from the Shopify order page. Vasooly helps your team recover revenue and retain customers after bad support experiences.
Live dashboard — updated in real time
Vasooly plugs directly into your Shopify admin so your team can act fast, then gives you the analytics to prove it was worth it.
Generate unique, one-time-use discount codes without ever leaving the order screen. Set the amount, pick a reason, done.
Under 30 seconds per issuanceVasooly automatically tracks when a compensated customer places a new order using their code. See the exact revenue each gesture generated.
Avg 3.49× ROI on discount spendBeyond the comeback order — see which customers placed follow-on orders without using a code. Know if they truly came back, not just redeemed.
71% average customer comeback rateVasooly surfaces Risk, Watch, and Opportunity signals from your data — like which reason generates the best ROI, or when you have high outstanding liability.
See ROI, redemption rate, and avg. days to redeem broken down by reason. Know whether your Late Shipping codes perform better than Damaged Item ones.
Every code is single-use with optional expiry and optional customer lock. Staff can re-submit a form and never accidentally double-issue the same code.
The Breakdown by Reason table shows you not just what you spent — but what each reason earned back. Make smarter decisions about your compensation strategy.
| Reason | Issued # | Redeemed % | Discount Cost | Recovered Rev. | ROI | Avg Redeem |
|---|---|---|---|---|---|---|
| Goodwill | 21 | 52% | $145.55 | $709.89 | 4.88× | 10.3d |
| Late Shipping | 11 | 55% | $112.34 | $449.31 | 4.0× | 12.7d |
| Damaged Item | 15 | 47% | $232.10 | $685.31 | 2.95× | 16.3d |
| Wrong Item | 10 | 50% | $122.41 | $290.31 | 2.37× | 9.2d |
The Vasooly block appears automatically in the order details page — no extra navigation, no extra tabs. Your team is already there.
Choose a compensation amount and pick a reason from your customised list. Vasooly warns you if the amount exceeds the order total.
The unique code is generated instantly. Copy it and share it with your customer — Vasooly tracks whether it gets redeemed, and what revenue it drives.
Your dashboard shows the comeback orders, recovered revenue, and follow-on retention. Know exactly what your goodwill spend is worth.
Most merchants treat discount codes as a cost. Vasooly reframes them as a retention investment — with a measurable return that often beats paid advertising.
Try it free with 5 codes — no credit card required. Upgrade when your volume grows.
Not sure which plan fits? At a 3% complaint rate: 500 orders/mo ≈ 15 codes needed · 1,500 orders/mo ≈ 45 codes · 5,000 orders/mo ≈ 150 codes
Doing more than 5,000 orders/month? Get in touch — we'll find the right fit.
Install Vasooly in seconds. No coding required. Free to start — upgrade when your volume demands it.
Install on Shopify — It's Free